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Current Opportunities

PA & Secretariat

Executive (Contract)

The PA & Secretariat provides support and assistance to the President of Pergas in managing their tasks and schedules and act as the main liaison between MTP (Majlis Tertinggi Pergas) and all other stakeholders. The PA & Secretariat also provides secretarial administrative support for the management and arrangement of MTP engagements.

Main Duties

Main PA to the President and CEO of Pergas including point of communication and liaison for MTP related matters.
To manage and maintain correspondences including the preparation and posting of letters and hampers under PA and secretariat.
To manage, arrange and coordinate appointments, meetings, invitations and corporate visits under PA and secretariat.
To prepare, consolidate and disseminate reports and slides for MTP bi-monthly, special and ad-hoc meetings.
To prepare, maintain and document data on MTP attendance, commitment and allowance for meetings, events and corporate engagements.
To prepare and coordinate MTP appointment letters, well wishes, training, onboarding, and other MTP benefits.
To manage, maintain and arrange goodwill, corporate and humanitarian sponsorship requests.

Education and Experience

Diploma in any field of studies
At least 2 years of relevant PA / Secretarial related experience
Familiar with the expectations of a Volunteer Welfare Organisation

Profile

Able to work in a fast-paced and demanding environment
Adept at working individually with minimal supervision and also with varied teams and workgroups
Self-motivated and dependable
Attentive and proactive
Honest and trustworthy

Type of Skills and/or License or Certification Required

Adept in administrative works including filing and reporting
Well-versed in Microsoft Office software suite
Good interpersonal skills
Good time management
Proficient in English and Malay language
Good organisational skills
Adept at multi-tasking
Strong verbal and written communication

Internal/External Contact

External	Sector partners, Government Bodies
Internal	Pergas Council Members, Staff members, Asatizah

Physical Work Environment

Hybrid

Customer Service Officer (Entry Level)

Assistant Executive (Contract)

The Customer Service Officer delivers excellent customer service and manages the needs of our customers and users through multiple communication channels including physical counter, phone, email and live chats.

Main Duties

Provide first-level support to existing and prospective students with requests, payments and enquiries on the phone, counter, email and messaging platforms
Escalate complex issues and perform constant follow-ups to maintain a high-level customer experience and satisfaction
Keep accurate records of every interactions from all channels in a CRM system
Assist in building a knowledge base through categorization of frequently asked questions and other common issues
Assist in cash closing and tallying as well as other duties assigned when on counter duty

Education and Experience

Professional Certificates in Customer Relationship Management is an advantage
At least 1 year of working experience in any field

Profile

Able to work in a fast-paced and demanding environment
Adept at working individually with minimal supervision and also with varied teams and workgroups
Self-motivated and dependable
Attentive and proactive
Honest and trustworthy
Flexible and open-minded

Type of Skills and/or License or Certification Required

Adept in administration and reporting
Well-versed in Microsoft Office software suite
Proficient in English and Malay language / or Arabic is an advantage
Good organisational skills
Time management
Professionalism
Adept at multi-tasking
Strong verbal and written communication skill

Internal/External Contact

External	Students, donors, Asatizah, Training providers and government agencies
Internal	Staff members

Physical Work Environment

Desk-job in an office setting
May require to be based at other front desk office locations

Islamic Education

Executive (Contract)

Apply by 20 January 2023

Job Description – IE (Executive)

1 file(s) 71.63 KB

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Community Dakwah Outreach – Content Strategist

Executive (Contract)

Job Description – CDO Content Strategist

1 file(s) 118.10 KB

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Accounts & Admin Executive

Full, Permanent / Contract

There are currently no job opportunities available.

Application Process

1. Complete the following job application form (also available at PERGAS counter):

Employment Application Form

1 file(s) 460.00 KB

Download

2. Attach your resume or portfolio to the job application form.

3. Email your application to hr@pergas.org.sg or submit it to:

Human Resources
PERGAS – Singapore Islamic Scholars and Religious Teachers Association
448 Changi Road, Wisma Indah #03-01
Singapore 419975

We regret that only shortlisted candidates will be contacted.

Career

Current Opportunities

PA & Secretariat

Executive (Contract)

Customer Service Officer (Entry Level)

Assistant Executive (Contract)

Job Description – IE (Executive)

Job Description – CDO Content Strategist

Accounts & Admin Executive

Application Process

Employment Application Form

Experience the impacts you could make at PERGAS and make a difference to the lives of others! We welcome you to join our family.

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